Terms of Service

Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client”) and Bjor.Design (“Company,” “we,” “us,” or “our”). By engaging our services, accepting a quote, approving an estimate, or submitting payment, the Client agrees to be bound by these Terms.

Scope of Services

All services to be performed by the Company will be outlined in a written estimate, proposal, or invoice (“Scope of Work”). Any changes, additions, or deviations from the Scope of Work requested by the Client may result in additional fees. The Company reserves the right to require written approval before proceeding with any out-of-scope work.

Payment Terms

  • A non-refundable deposit of 30%–50% of the total project cost is required prior to commencement of work, unless otherwise agreed in writing.

  • For projects under $500, full payment may be required in advance.

  • Final payment is due upon completion of the project and prior to delivery of final files.

  • All invoices are due within fourteen (14) days from the invoice date unless otherwise stated in writing.

Failure to remit payment does not relieve the Client of the obligation to pay for services rendered.

Late Payments and Default

Any invoice not paid within thirty (30) days of the invoice date may be considered in default.

In the event of default, the Company reserves the right to:

  • Suspend or terminate ongoing services

  • Withhold delivery of any work product

  • Charge reasonable late fees where permitted by law

Pursue collection of unpaid balances, including legal fees and associated costs.

Project Timeline and Client Responsibilities

The Client agrees to provide timely feedback, approvals, and required materials necessary for the completion of the project.

If the Client fails to respond to communications for a period of twenty-eight (28) days, the Company reserves the right to:

  • Place the project on hold or archive the project

  • Issue an invoice for all work completed to date

Reactivation of a project may require a revised estimate and additional deposit.

Project Suspension and Termination

The Company reserves the right to suspend or terminate a project at its sole discretion under the following conditions:

  • The Client engages in conduct that materially interferes with the workflow or completion of the project

  • The Client fails to provide necessary communication, approvals, or materials

  • The Client demonstrates excessive or unreasonable demands that prevent project progress

  • The project remains inactive for a period exceeding sixty (60) days

In such cases, any deposit paid shall be non-refundable, and the Client shall remain responsible for payment of all work completed.

Refund Policy

All deposits are non-refundable once work has commenced. In the event the Client cancels the project, the Client agrees to pay for all work performed up to the date of cancellation.

Ownership and Intellectual Property

All preliminary materials, including but not limited to sketches, concepts, drafts, and working files, remain the exclusive property of the Company. Upon receipt of full payment, the Client is granted ownership rights to the final deliverables specifically identified in the Scope of Work. The Company retains ownership of all unused concepts and reserves the right to reuse, modify, or repurpose such materials No rights are transferred to the Client until full payment has been received. Unauthorized use, reproduction, or modification of any work prior to full payment is strictly prohibited.

Portfolio and Promotional Use

The Company reserves the right to display and promote completed and in-progress work for portfolio, marketing, and promotional purposes. If the Client requires confidentiality, such terms must be agreed upon in writing prior to the commencement of the project.

File Delivery

Final deliverables will be provided upon receipt of full payment. Editable or source files (including but not limited to AI, PSD, or working files) are not included unless explicitly stated in the Scope of Work.

Fonts and Licensing

Any fonts, typefaces, or third-party assets used in the project may be subject to licensing agreements. The Client is responsible for obtaining appropriate licenses unless otherwise agreed in writing. The Company shall not be held liable for unauthorized use of licensed materials by the Client.

Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to the use of the services or deliverables. The Company makes no warranties, express or implied, regarding the suitability of the final work for any particular purpose.

Indemnification

The Client agrees to indemnify, defend, and hold harmless the Company from and against any and all claims, liabilities, damages, losses, and expenses arising out of the Client’s use of the deliverables or breach of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to conflict of law principles.

Entire Agreement

These Terms constitute the entire agreement between the Client and the Company and supersede all prior agreements, understandings, or representations.

Acceptance

By engaging the Company’s services, the Client acknowledges that they have read, understood, and agreed to these Terms of Service.